If you have a Massachusetts Bay State Access Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Massachusetts EBT Card Balance.
The Massachusetts Department of Transitional Assistance (DTA) is responsible for administering Food Stamp benefits to approved, low-income households. These benefits allow households to buy the food they need for good health.
If you are approved for Massachusetts food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card. The Massachusetts EBT Card, also known as the Bay State Access Card is similar to a standard ATM or debit card.
Food stamp benefits are deposited on your Massachusetts EBT Card on the same day every month. Massachusetts EBT Card benefits can be accessed by 5AM the morning after they are posted to your Bay State Access Card account.
Benefits can be used to make approved food purchases at eligible retail locations. Most Massachusetts grocery stores accept the Bay State Access Card as payment.
For instructions on how to check the balance on your Massachusetts EBT Card, keep reading below.
There are three options for checking your Bay State Access Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the easiest ways to check your Massachusetts EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).
At the bottom of the receipt, you will find the current balance on your card. In order to use this method to check your balance, be sure to save all of your recent Bay State Access Card receipts.
Option 2 – Check Your Bay State Access Card Balance Via Phone
Another option is to check your card balance by calling the Massachusetts EBT Bay State Access Card Customer Service phone number at 1-800-997-2555.
Representatives are available to help you retrieve your Bay State Access Card balance 24 hours a day, 7 days a week.
Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.
You must provide this information to receive your Bay State Access Card balance information.
Option 3 – Check Your Bay State Access Card Balance Online
The last option to check your Massachusetts Bay State Access Card balance is online.
You can find out your EBT Card balance online by using the Massachusetts DTA Connect Website.
Once you are on the site, click “Log in” button on the page and enter your User ID and Password. You must log in to your account to check your EBT balance.
For more help, please refer to the screenshot below.
If this is your first time logging in, you must first create an account.
Click on the “Create Your Online Account” link as shown by the arrow above to create your online Account. Be sure to fill out all the requested information.
List of Stores That Take EBT Online for Delivery
As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
Hart’s Local Grocers
Wal-Mart Stores, Inc.
Wright’s Markets, Inc
For more information about how you can use your EBT Card to shop online for delivery, click here.
MassachusettsEBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the MassachusettsEBT Card.
How much will I get on my EBT card each month?
The amount of benefits you receive on your EBT Card each month is determined by your income and household size.