Colorado EBT Card Balance – Phone Number and Login
The Colorado Department of Human Services (CDHS) is responsible for administering the Colorado Food Stamp or food assistance program.
The food assistance program helps households by providing them with healthy, nutritious food to put on the table.
Food assistance is available to low-income households that meet the federal income eligibility rules.
If you are approved for Colorado food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card.
The Colorado EBT Card, also known as the Colorado Quest Card is similar to a standard ATM or debit card.
Food stamp benefits are deposited on your EBT Card on the same day every month. Colorado EBT Card benefits can be accessed by 5 AM the morning after they are posted to your EBT Card account.
Benefits can be used to make approved food purchases at eligible retail locations. Most Colorado grocery stores accept the Quest Card as payment.
For instructions on how to check the balance on your Colorado EBT Card, keep reading below.
This Post Will Cover:
- How to Check Colorado EBT Card Balance
- List of Stores That Take EBT Online for Delivery
- Colorado EBT Frequently Asked Questions
How to Check your Colorado EBT Card Balance
There are three options for checking your Colorado QUEST Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the easiest ways to check your Colorado EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).
At the bottom of the receipt, you will find the current balance on your card. In order to use this method to check your balance, be sure to save all of your recent Quest Card receipts.
Option 2 – Check Your Colorado EBT Card Balance Via Phone
Another option is to check your card balance by calling the Colorado EBT Card Customer Service phone number at 1-888-328-2656.
Representatives are available to help you retrieve your Quest Card balance 24 hours a day, 7 days a week.
Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.
You must provide this information to receive your EBT Card balance information.
Option 3 – Check Your Colorado EBT Card Balance Online
The last option to check your Colorado EBT Card balance is online. You can find out your EBT Card balance online by using the Colorado Quest Card website.
Once you are on, enter your User ID and Password. You must log in to your account to check your EBT balance.
For more help, please refer to the screenshot below.
If this is your first time logging in, you must first create an account.
Click here to create your Colorado EBT Cardholder Online Account. Be sure to fill out all the requested information.
List of Stores That Take EBT Online for Delivery
As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
- Dash’s Market
- Hart’s Local Grocers
- Hy-Vee, Inc.
- Wal-Mart Stores, Inc.
- Wright’s Markets, Inc
For more information about how you can use your EBT Card to shop online for delivery, click here.
Colorado EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Colorado EBT Card.
How much will I get on my EBT card each month?
The amount of benefits you receive on your EBT Card each month is determined by your income and household size.
You can use the food stamps eligibility chart to find out the highest amount of benefits you can receive each month.
I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?
Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits.
You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.
Where can’t I use my Colorado EBT Card?
You cannot use your Colorado EBT Card at the following locations:
- Poker Rooms
- Card Rooms
- Smoke & Cannabis Shops
- Adult Entertainment Businesses
- Tattoo & Piercing Shops
- Spa/Massage Salons
- Bingo Halls
- Bail Bonds
- Gun/Ammo Stores
- Cruise Ships
- Psychic Readers
Can I have someone else help me shop using my EBT account?
Ask your local Colorado Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.
In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.
Can I use my Colorado EBT card in other counties and other states?
Your Colorado EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.
Additionally, there are no rules against using your EBT card outside of your state of residence.
However, you are required to report any address change to your local county public assistance office.
If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?
Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.
What do I do if I suspect someone has stolen benefits from my EBT Card account?
If your card is lost, stolen or damaged, immediately call the Colorado EBT Card Customer Service phone number at 1-888-328-2656.
A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.
You can also contact your county Social Services Agency or your local CDHS caseworker.
How do I protect my Quest Card information online?
Never share any personal information, especially Social Security Numbers, account numbers, login and PIN information via e-mail.
The Department of Human Resources will never ask for personal information via email.
Beware of phishing e-mails. These e-mails tell you that you must use the provided link to verify or change your account in some way.
The CDHS will never send an e-mail asking you for this type of information.
Beware of suspicious text messages requesting your Quest Card account information via your mobile device.
The CDHS will never send a text message to your mobile device asking you for this type of information.
Keep your Quest account passwords and PINs secret and do not leave them in an unsecured area.
If you suspect suspicious activity related to your EBT account, immediately call Customer Service toll free at 1.888.328.2656 or 1.800.659.2656 (TTY).
How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?
Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.
What items am I allowed to purchase with my EBT card?
For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).
What’s the Colorado Quest Card Schedule?
The schedule below is for Colorado’s Food Stamps and Cash Benefits programs.
Be sure to locate the schedule appropriate for the benefits you are receiving. Food Stamps Benefits are deposited from the 1st to the 10th of every month.
Cash Benefits are deposited from the 1st to the 3rd of every month. When your benefit is deposited depends on the last digit of your Social Security Number.
Here is the schedule according to the two programs:
|If your Social Security Number ends in||Benefits are deposited on the|
|1||1st of the month|
|2||2nd of the month|
|3||3rd of the month|
|4||4th of the month|
|5||5th of the month|
|6||6th of the month|
|7||7th of the month|
|8||8th of the month|
|9||9th of the month|
|0||10th of the month|
|If your Social Security Number ends in||Benefits are deposited on the|
|7, 8, 9, or 0||1st of the month|
|4, 5, or 6||2nd of the month|
|1, 2, or 3||3rd of the month|
Can I go to a bank teller and withdraw money from my EBT account?
No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store.
Additionally, bank tellers do not have information or access to EBT accounts.
Are there any fees for using my Colorado EBT Card?
There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.
How do I buy food and items with my EBT Card?
Here’s how to use your EBT Card to purchase food items:
- Swipe your card at the store’s payment machine.
- Then select “EBT” from the card options.
- Next, enter your 4-digit PIN.
- Complete the transaction and take your receipt – it will show your current EBT Card balance at the bottom.
Colorado EBT Card Discounts and Savings
Did you know that there are exclusive discounts and freebies available to Colorado EBT Cardholders?
It’s true! If you are currently receiving food stamp, find out how you can save with your Colorado EBT Card.
You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Colorado EBT card here.
Colorado EBT Card Account
We hope this article on how to check your Colorado EBT Card Balance was helpful.
If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.
If you have additional questions about the Colorado Quest Card, please leave those in the comments section below. We are here to help you!
For more information on Colorado Food Stamps, check our article on how to login to your Colorado PEAK Account.
Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders.