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This site is NOT in any way affiliated with the United States Department of Agriculture (USDA) or the Food Stamps program. If you are looking for the official USDA Snap Benefits website, you can find it by clicking here.

This site is simply to help Food Stamps applicants find the information they are looking for. Our goal is to help ease user frustration by assisting those interested in applying for SNAP Benefits or Food Stamps in finding answers to their questions.

If you have any questions specific to your Food Stamps application or Food Stamps EBT Card Account, please contact the Department in your State that runs the food stamps program. For a list of each state and the appropriate department, click here. Please DO NOT email any confidential information to us as we are unable to help.

If you have questions specific to our website, contact us at [email protected] or complete the form below.

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Colleen Edgeworth

Wednesday 15th of July 2020

The site states EBT can be used for Walmart and Amazon where I live. I do not wish to support Amazon nor do I want to pay for a (reduced) Prime account. I just want to be able to purchase the food we need. We just got approved in May for EBT. Very grateful, but it is not much of a benefit when you have to shop at every store in-person except for Fred Meyer. I cannot go into a store due to very high risk of severe illness if I were to get COVID-19. My adult son is disabled and lives with me. This site says we can order online, but that is not correct. We live in Bellingham, WA. We tried to order online delivery for Walmart and tried for 4 days straight to get a delivery time without success. PLUS, site states delivery would need to come from Mt. Vernon, which I'm sure they won't be able to do. We called local store and we can do pick-up but found there is very little healthy food one can get at Walmart this way... NO FRESH Food. NO frozen food. We can't even get bread for pick-up. ALL items state "in-store pickup only". So much for trying to stay safe. Safeway wont' accept EBT for grocery pick-up anywhere either - except for Arizona. The benefit is piling up for us and we aren't able to get the groceries we need or use this benefit. Not very well-thought out. What can we do? Does Amazon even ship "fresh" food? No wonder so many people eat the junk they do if this is the only way they can use their EBT cards if they are sick, disabled, unable to shop in store. Not happy and very frustrated and disappointed.

Sheila M Krause

Saturday 27th of June 2020

I tried to place an EBT Pantry order of Belvita biscuits and it said the item was not part of the program??? Please I have been having issues with the EBT connection with PRIME. I placed an order a few weeks ago and the ENTIRE bill was applied to my Amazon STORE card. When I questioned this, I was told I had to click on something (which I cannot remember what it was) BUT I tried it today and the above issue appeared. I also COULD NOT have the money transferred to my EBT balance. Not happy about that, at all.

wista fornwalt

Tuesday 2nd of June 2020

Hello. I signed up for snap in April. Was approved in May. I was told an ebt card would be mailed to me. It has been 2 weeks and still no card. My address is still the same. I cant get in contact with noone at the number i was given to ask bout it. 877 number. please help

Food Stamps Expert

Wednesday 3rd of June 2020

Hi Wista, EBT Cards typically can take up to 10-15 business days to arrive. I would give it another week then try contacting your caseworker or local SNAP office for help.

Jason Unkefer

Monday 18th of May 2020

Good morning, I'm trying to reach you as I received a notice in the mail that I have been approved for food stamps. However, I never received my EBT card. I have since relocated and spoken with Department of Children and Families, I gave them my new address and the case number provided to me on the paper I received. What I want to know is there another number or office to contact them by?

Food Stamps Expert

Wednesday 27th of May 2020

Hi Jason,

If you have already contacted your caseworker to alert them of the address change, then you should be fine. Your EBT Card typically arrives a few weeks after your approval letter. You can also try logging into your state's online food stamps account, to see if the address was updated there. Hope this helps!


Friday 15th of May 2020

it one is collecting umemplyment and is getting $600 wkly you lose your stamps because if it...

Food Stamps Expert

Wednesday 27th of May 2020

Hi Nancy,

No, you will not lose your food stamps because of unemployment.

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