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Vermont EBT Card Balance – Phone Number and Login

Vermont EBT Card Balance – Phone Number and Login

If you have a Vermont EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Vermont EBT Card Balance.

"Vermont EBT Card Balance"

The Vermont Department for Children and Families (DCF) is responsible for administering Vermont Food Stamp benefits, also referred to as 3SquaresVT.

The 3SquaresVT program helps households by providing them with healthy, nutritious food to put on the table.

3SquaresVT is available to low-income households that meet the federal income eligibility rules.

If you are approved for Vermont food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card.

The Vermont EBT Card, also known as the Vermont Express Card is similar to a standard ATM or debit card.

Food stamp benefits are deposited on your EBT Card on the same day every month.

Vermont EBT Card benefits can be accessed by 5 AM the morning after they are posted to your EBT Card account.

Benefits can be used to make approved food purchases at eligible retail locations. Most Vermont grocery stores accept the Vermont Express Card as payment.

For instructions on how to check the balance on your Vermont EBT Card, keep reading below. 

This Post Will Cover:

  • How to Check Vermont EBT Card Balance
  • List of Stores That Take EBT Online for Delivery
  • Vermont EBT Frequently Asked Questions

How to Check your Vermont EBT Card Balance

There are three options for checking your Vermont QUEST Card balance. Here they are:

Option 1 – Locate Your Last Purchase Receipt

One of the easiest ways to check your Vermont EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).

At the bottom of the receipt, you will find the current balance on your card.  In order to use this method to check your balance, be sure to save all of your recent Vermont Express Card receipts. 

Option 2 – Check Your Express Card Balance Via Phone

Another option is to check your card balance by calling the Vermont EBT Card Customer Service phone number at 1-800-914-8605.

Representatives are available to help you retrieve your Vermont Express Card balance 24 hours a day, 7 days a week.

Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.

You must provide this information to receive your EBT card balance information.

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Option 3 – Check Your Vermont EBT Card Balance Online

The last option to check your Vermont EBT Card balance is online. You can find out your EBT Card balance online by using the Vermont EBT Cardholder website.

Once you are on there, enter your User ID and Password.

You must log in to your account to check your EBT balance.

For more help, please refer to the screenshot below.

"Vermont EBT Card Login"

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List of Stores That Take EBT Online for Delivery

As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Amazon
  • Dash’s Market
  • FreshDirect
  • Hart’s Local Grocers
  • Hy-Vee, Inc.
  • Safeway
  • ShopRite
  • Wal-Mart Stores, Inc.
  • Wright’s Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, click here.

Vermont EBT Frequently Asked Questions

Here is a list of the most frequently asked questions about the Vermont EBT Card.

Alabama EBT FAQ

How much will I get on my EBT card each month?

The amount of benefits you receive on your EBT Card each month is determined by your income and household size. You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits. You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Where can’t I use my Vermont EBT Card?

You cannot use your Vermont EBT Card at the following locations:

  • Casinos
  • Poker Rooms
  • Card Rooms
  • Smoke & Cannabis Shops
  • Adult Entertainment Businesses
  • Nightclubs/Saloons/Taverns
  • Tattoo & Piercing Shops
  • Spa/Massage Salons
  • Bingo Halls
  • Bail Bonds
  • Racetracks
  • Gun/Ammo Stores
  • Cruise Ships
  • Psychic Readers

Can I have someone else help me shop using my EBT account?

Ask your local Vermont Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.

In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my Vermont EBT card in other counties and other states?

Your Vermont EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Additionally, there are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT Card account?

If your card is lost, stolen or damaged, immediately call the Vermont EBT Card Customer Service phone number at 1-800-914-8605.

A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.

You can also contact your county Social Services Agency or your local DCF caseworker.

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When are Vermont EBT Benefits Deposited?

Benefits are made available on the first of every month.

How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here.

Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

Can I go to a bank teller and withdraw money from my EBT account? 

No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store.

Additionally, bank tellers do not have information or access to EBT accounts.

Are there any fees for using my Vermont EBT Card?

There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.

How do I dispute a Vermont EBT Card transaction?

You have 90 calendar days to report an inaccurate food transaction charged to your EBT account.

Here’s how:

  1. Call 1-800-914-8605.
  2. Your claim will be processed right away
  3. If your claim is approved, your benefits will be added back on your card. Check your balance after 10 business days.
  4. If your claim is denied, you’ll get a denial letter in the mail. It will explain the reason for the denial and how to request a fair hearing to appeal the decision.

If we have to adjust the amount on your card because of an error we made, we’ll notify you about the change and your right to request a fair hearing to appeal it.

How do I buy food and items with my EBT Card?

Here’s how to use your EBT card to purchase food items:

At Participating Stores

1. Know your balance before you go.

2. Swipe your card through the Point-of-Sale (POS) terminal or hand it to the cashier.

3. Select the account you want charged: FOOD or CASH.

4. Enter your 4-digit PIN, then OK or ENTER.

5. After the cashier enters the purchase amount, press YES if it’s correct.

6. When the cashier gives you your receipt, make sure it’s right.

7. Keep the receipt. It tells you how much is left in your account.

You can also call 1-800-914-8605 to get your account balance.

"Vermont EBT Discounts and Perks"

Vermont EBT Card Discounts and Savings

Did you know that there are exclusive discounts and freebies available to Vermont EBT Cardholders? It’s true! If you are currently receiving food stamps, find out how you can save with your Vermont EBT Card.

You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Vermont EBT card here.

Vermont EBT Card Account

We hope this article on how to check your Vermont EBT Card Balance was helpful. If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.

If you have additional questions about the Vermont Express Card, please leave those in the comments section below. We are here to help you!

Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.