Utah EBT Card Balance – Phone Number and Login

If you have a Utah EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Utah EBT Card Balance.

"Utah EBT Card Balance"

The Utah Department Workforce Services is responsible for administering Utah Food Stamp benefits.

The program helps households by providing them with healthy, nutritious food to put on the table.

The food stamps program is available to low-income households that meet the federal income eligibility rules.

If you are approved for Utah food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card.

The Utah EBT Card, also known as the Horizon Card is similar to a standard ATM or debit card.

Food stamp benefits are deposited on your EBT Card on the same day every month. Utah EBT Card benefits can be accessed by 5 AM the morning after they are posted to your EBT Card account.

Benefits can be used to make approved food purchases at eligible retail locations. Most Utah grocery stores accept the Horizon Card as payment.

For instructions on how to check the balance on your Utah EBT Card, keep reading below. 

This Post Will Cover:

  • How to Check Utah EBT Card Balance
  • List of Stores That Take EBT Online for Delivery
  • Utah EBT Frequently Asked Questions

How to Check your Utah EBT Card Balance

There are three options for checking your Utah QUEST Card balance. Here they are:

Option 1 – Locate Your Last Purchase Receipt

One of the easiest ways to check your Utah EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).

At the bottom of the receipt, you will find the current balance on your card. 

In order to use this method to check your balance, be sure to save all of your recent Horizon Card receipts. 

Option 2 – Check Your Utah Horizon Card Balance Via Phone

Another option is to check your card balance by calling the Utah EBT Card Customer Service phone number at 1-800-997-4444.

Representatives are available to help you retrieve your Horizon Card balance 24 hours a day, 7 days a week.

Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.

You must provide this information to receive your EBT card balance information.

Option 3 – Check Your Utah EBT Card Balance Online

The last option to check your Utah EBT Card balance is online. You can find out your EBT Card balance online by using the Utah ConnectEBT website.

Once you are there, enter your User ID and Password. You must log in to your account to check your EBT balance.

For more help, please refer to the screenshot below.

"Check Your Utah EBT Card Balance Online"

List of Stores That Take EBT Online for Delivery

As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Amazon
  • Dash’s Market
  • FreshDirect
  • Hart’s Local Grocers
  • Hy-Vee, Inc.
  • Safeway
  • ShopRite
  • Wal-Mart Stores, Inc.
  • Wright’s Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, click here.

Utah EBT Frequently Asked Questions

Here is a list of the most frequently asked questions about the Utah EBT Card.

"EBT FAQ"

How much will I get on my EBT card each month?

The amount of benefits you receive on your EBT Card each month is determined by your income and household size.

You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits.

You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Where can’t I use my Utah EBT Card?

You cannot use your Utah EBT Card at the following locations:

  • Casinos
  • Poker Rooms
  • Card Rooms
  • Smoke & Cannabis Shops
  • Adult Entertainment Businesses
  • Nightclubs/Saloons/Taverns
  • Tattoo & Piercing Shops
  • Spa/Massage Salons
  • Bingo Halls
  • Bail Bonds
  • Racetracks
  • Gun/Ammo Stores
  • Cruise Ships
  • Psychic Readers

Can I have someone else help me shop using my EBT account?

Ask your local Utah Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.

In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my Utah EBT card in other counties and other states?

Your Utah EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Additionally, there are no rules against using your EBT card outside of your state of residence.

However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT Card account?

If your card is lost, stolen or damaged, immediately call the Utah EBT Card Customer Service phone number at 1-800-997-4444.

A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.

You can also contact your Department Workforce Services caseworker.

When is Utah EBT Benefits Deposited?

The date your Utah EBT benefits are deposited depends on the first letter of your last name.

Follow the table below to determine your Horizon Card benefits deposit date.

If the First Letter of your Last Name is Benefits are deposited on the
A – G 5th
H – O 11th
P – Z 15th

How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

Can I go to a bank teller and withdraw money from my EBT account? 

No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store. Additionally, bank tellers do not have information or access to EBT accounts.

Are there any fees for using my Utah EBT Card?

There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.

How do I buy food and items with my EBT Card?

You can use your Horizon card like a debit card at most stores that sell food.

Here’s how:

  1. Once the cashier has totaled the items you can buy with the Horizon card, you will pass your Horizon card through a point-of-sale (POS) machine in the checkout line and enter your PIN.
  2. The cost of the items you buy will be subtracted from the amount in your SNAP (Food Stamp) EBT account.
  3. Once the sale is complete, you will receive a receipt that shows the amount of your purchase and the amount of money that is left in your EBT account.
  4. You should keep these receipts so you know how much of the food stamp money remains in your EBT account each time you go to the store.
  5. You should also keep these receipts as your record of SNAP (Food Stamp) purchases in case there are problems or questions with your account.

"Utah EBT Discounts and Perks"

Utah EBT Card Discounts and Savings

Did you know that there are exclusive discounts and freebies available to Utah EBT Cardholders?

It’s true! If you are currently receiving food stamps, find out how you can save with your Utah EBT Card.

You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Utah EBT card here.

Utah EBT Card Account

We hope this article on how to check your Utah EBT Card Balance was helpful.

If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.

If you have additional questions about the Utah Horizon Card, please leave those in the comments section below. We are here to help you!

Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders

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