Florida EBT Card Balance – Phone Number and Login

(Last updated on 01/13/23)

If you have a Florida EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Florida EBT Card Balance.

The Florida Department of Children and Families (DCF) is responsible for administering and managing the Florida Food Stamps program to approved households. This includes reviewing and approving new applications, renewals and preventing abuse of the assistance program. 

If you are approved for Florida food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card. The Florida EBT Card, also known as the ACCESS Florida Card is similar to a commercial debit or ATM card.

You can make approved purchases at approved retail locations with your EBT Card. Most Florida grocery stores accept the ACCESS Florida Card.

To check the balance on your Florida EBT Card, keep reading below. Once you have checked your balance, you can learn how to use your Florida EBT to buy groceries on Amazon and Walmart. Click here for more

This Post Will Cover:

  • How to Check Florida EBT Card Balance
  • List of Stores That Take EBT Online for Delivery
  • Florida EBT Frequently Asked Questions

News Alert: Did you know you can use your SNAP EBT Card to buy groceries on Amazon? Click here to find out how.

How to Check your Florida EBT Card Balance


How to Check your Florida EBT Card Balance

There are three options for checking your ACCESS Florida Card balance. They are:

Option 1 – Locate Your Last Purchase Receipt

One of the easiest ways to check your Florida EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients).

At the bottom of the receipt, you will find the current balance on your card.  In order to use this method to check your balance, be sure to save all of your recent ACCESS Florida Card receipts. 

Option 2 – Check Your Balance Via Phone

Another option is to check your card balance by calling the Florida EBT Customer Service phone number 1-888-356-3281. Be sure to have your 16-digit ACCESS card number and PIN ready. You must provide this information to receive your current EBT balance.

Option 3 – Check Your Balance Online

The last option to check your Florida EBT Card balance is online. You can check your ACCESS Card balance online by using your Florida EBT Edge account.

Once you are on the EBT Edge website, enter your User ID and Password to login and retrieve your balance as shown in the image below. 

Florida EBT Card Balance Online

If you do not have an EBT Edge account, click on the “Register Here” link on the Login Portal. You will see instructions on how to create an EBT Edge account and gain online access to your Florida EBT Card.

List of Stores That Take EBT Online for Delivery

As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Amazon
  • Dash’s Market
  • FreshDirect
  • Hart’s Local Grocers
  • Hy-Vee, Inc.
  • Safeway
  • ShopRite
  • Wal-Mart Stores, Inc.
  • Wright’s Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, click here.

Florida EBT Frequently Asked Questions

Read our list of the most frequently asked questions about the ACCESS Florida EBT Card below.

"Check your Florida EBT Card Balance"

When are my ACCESS Florida benefits deposited into my EBT account?

Benefits are deposited once a day by 6AM on your scheduled deposit date. To find out your benefit deposit date, contact your county office to find out which day you are scheduled to receive your benefits.

If the day you receive your benefits for any month falls on a weekend or holiday, your benefits are still available on that day.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here.

Can I purchase alcoholic beverages with my ACCESS Florida EBT Card benefits?

ACCESS Florida EBT cards cannot be used to purchase alcoholic beverages. With that said, EBT cards also cannot be used at ATM or Point of Sale (POS) machines in bars, liquor stores, adult entertainment establishments, or gambling facilities.

How do I use my EBT Card at a Point-of-Sale (POS) or ATM machine?

  1. Follow the instructions provided on the POS/ATM screen.
  2. Wait for your receipt. Be sure to check your receipt for accuracy. If the receipt is wrong, tell the cashier right away.
  3. Keep your receipt so you will know your balance before you shop the next time.
  4. Put your card in a safe place.

If I forgot my Florida EBT Card can I still use my benefits at the grocery store?

You can’t use your food assistance benefits to buy food without your Florida EBT Card and PIN.

Can I use my EBT card in other counties and other states?

Your EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

There are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

Can I have someone else help me shop using my EBT account?

Ask your county food stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN. The EBT system tracks which card is used. The AR will have access to your entire benefit account.

Florida EBT Card Balance Check

ACCESS Florida EBT Card Account

We hope this article on how to check your Florida EBT Card Balance was helpful. If so, please share it using the “Share this” button below.F

If you have additional questions about the ACCESS Florida EBT Card, please leave those in the comments below. We are happy to help!

Also, be sure to check out our other articles on Florida Food Stamps & EBT, including: