Delaware EBT Card Balance – Phone Number and Login
If you have a Delaware EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Delaware EBT Card Balance.
The Delaware Department of Social Services (DSS) is responsible for administering Delaware Food Stamp benefits, also called the Food Supplement Program.
The Food Supplement Program helps households by providing them with healthy, nutritious food to put on the table.
Food stamps are available to low-income households that meet the federal income eligibility rules.
If you are approved for Delaware food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card.
The Delaware EBT Card is similar to a standard ATM or debit card.
Food stamp benefits are deposited on your EBT Card on the same day every month.
Delaware EBT Card benefits can be accessed by 5 AM the morning after they are posted to your EBT Card account.
Benefits can be used to make approved food purchases at eligible retail locations. Most Delaware grocery stores accept the EBT card as payment.
For instructions on how to check the balance on your Delaware EBT Card, keep reading below.
This Post Will Cover:
- How to Check Delaware EBT Card Balance
- List of Stores That Take EBT Online for Delivery
- Delaware EBT Frequently Asked Questions
How to Check your Delaware EBT Card Balance
There are three options for checking your Delaware EBT Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the easiest ways to check your Delaware EBT Card balance is to find the most recent grocery purchase receipt or ATM receipt (for TANF recipients only).
At the bottom of the receipt, you will find the current balance on your card.
In order to use this method to check your balance, be sure to save all of your recent EBT Card receipts.
The image below shows you where to locate the balance on your EBT card receipt.
Note that not all receipts display the balance at the same place so you have to look for the end balance.
Option 2 – Check Your Card Balance Via Phone
Another option is to check your card balance by calling the Delaware EBT Card Customer Service phone number at 1-800-526-9099.
Representatives are available to help you retrieve your Card balance 24 hours a day, 7 days a week.
Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.
You must provide this information to receive your EBT card balance information.
Option 3 – Check Your Delaware EBT Card Balance Online
The last option to check your Delaware EBT Card balance is online. You can find out your EBT Card balance online by using the Delaware Connect EBT website.
Once you are there, enter your User ID and Password. You must log in to your account to check your EBT balance.
For more help, please refer to the screenshot below.
List of Stores That Take EBT Online for Delivery
As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping in select states.
This includes delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
- Dash’s Market
- Hart’s Local Grocers
- Hy-Vee, Inc.
- Wal-Mart Stores, Inc.
- Wright’s Markets, Inc
For more information about how you can use your EBT Card to shop online for delivery, click here.
Delaware EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the Delaware EBT Card.
How much will I get on my EBT card each month?
The amount of benefits you receive on your EBT Card each month is determined by your income and household size.
You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.
I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?
Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits.
You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.
Where can’t I use my EBT Card?
You cannot use your Delaware EBT Card at the following locations:
- Poker Rooms
- Card Rooms
- Smoke & Cannabis Shops
- Adult Entertainment Businesses
- Tattoo & Piercing Shops
- Spa/Massage Salons
- Bingo Halls
- Bail Bonds
- Gun/Ammo Stores
- Cruise Ships
- Psychic Readers
Can I have someone else help me shop using my EBT account?
Ask your local Delaware Food Supplement Program caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.
In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.
Can I use my Delaware EBT card in other counties and other states?
Your EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.
Additionally, there are no rules against using your EBT card outside of your state of residence.
However, you are required to report any address change to your local county Department of Social Services office.
If I don’t use all of the benefits I received this month, will they be available to me next month?
Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.
What do I do if I suspect someone has stolen benefits from my EBT Card account?
If your card is lost, stolen or damaged, immediately call the Delaware EBT Card Customer Service phone number at 1-800-526-9099.
A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.
You can also contact your county Social Services caseworker for help.
How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?
Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.
What items am I allowed to purchase with my EBT card?
For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).
Can I go to a bank teller and withdraw money from my EBT account?
No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store.
Additionally, bank tellers do not have information or access to EBT accounts.
Are there other Food Assistance Resources Available to me in Delaware?
The following food assistance resources are available to residents of the state of Delaware.
- WIC – Women Infant and Children – Helps low-income women, infants & children up to age 5 who are at nutritional risk.
- School and Community Nutrition Programs
- Community Food and Nutrition Program
- USDA – Recipe Finder
When is Delaware EBT Benefits Deposited?
In Delaware, Food Stamp Benefits are deposited into EBT Card accounts over 22 days, beginning with the 2nd day of every month.
When your payment is deposited depends on the first letter your last name.
Please see the schedule below for the day your benefits will be on your card.
|If the First Letter of your Last Name is||Benefits are deposited on the|
|A||2nd of the month|
|B||3rd of the month|
|C||4th of the month|
|D||5th of the month|
|E||6th of the month|
|F||7th of the month|
|G||8th of the month|
|H||9th of the month|
|I||10th of the month|
|J||11th of the month|
|K||12th of the month|
|L||13th of the month|
|M||14th of the month|
|N||15th of the month|
|O||16th of the month|
|P||17th of the month|
|Q and R||18th of the month|
|S||19th of the month|
|T||20th of the month|
|U and V||21st of the month|
|W||22nd of the month|
|X, Y and Z||23rd of the month|
Are there any fees for using my Delaware EBT Card?
There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.
How do I buy food and items with my EBT Card?
Here’s how to use your EBT card to purchase food items:
1. Know your account balance before you shop. Check your last receipt, call Customer Service or go to ConnectEBT.com.
2. At the checkout lane, tell the cashier that you are using your card and which account you want to use – FSP or Cash.
3. When it is time to pay, swipe your card through the POS machine and select EBT from the POS screen.
4. Enter your PIN on the machine’s PIN pad.
5. The machine will print a receipt with the store name and location, transaction type, transaction amount and remaining account balance.
6. Remember to take your card and receipt with you when you leave.
7. Save your receipt so you know your balance next time you go shopping
Delaware EBT Card Discounts and Savings
Did you know that there are exclusive discounts and freebies available to Delaware EBT Cardholders? It’s true!
If you are currently receiving food stamps, find out how you can save with your Delaware Food Stamps EBT Card.
You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Delaware EBT card here.
Delaware EBT Card Account
We hope this article on how to check your Delaware EBT Card Balance was helpful. If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.
If you have additional questions about the Delaware food stamps card, please leave those in the comments section below. We are here to help you!
Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders.