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Connecticut EBT Card Balance – Phone Number and Login

Connecticut EBT Card Balance – Phone Number and Login

If you have a Connecticut EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Connecticut EBT Card Balance.

"Check Your Connecticut EBT Card Balance"

The Connecticut Department of Social Services (DSS) is responsible for administering Connecticut Food Stamp benefits. 

The Food Stamps Program helps households by providing them with healthy, nutritious food to put on the table.

Food stamps are available to low-income households that meet the federal income eligibility rules.

If you are approved for Connecticut food stamps, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card.

The Connecticut EBT Card, also known as the Connecticut Connect Card is similar to a standard ATM or debit card.

Food stamp benefits are deposited on your EBT Card on the same day every month.

Connecticut Connect Card benefits can be accessed by 5 AM the morning after they are posted to your EBT Card account.

Benefits can be used to make approved food purchases at eligible retail locations. Most Connecticut grocery stores accept the Connecticut Connect Card as payment.

For instructions on how to check the balance on your Connecticut EBT Card, keep reading below. 

This Post Will Cover:

  • How to Check Connecticut EBT Card Balance
  • List of Stores That Take EBT Online for Delivery
  • Connecticut EBT Frequently Asked Questions

News Alert: Did you know you can use your SNAP EBT Card to buy groceries on Amazon? Click here to find out how.

"Connecticut EBT Card Balance"

How to Check your Connecticut EBT Card Balance

There are three options for checking your Connecticut Connect Card balance. Here they are:

Option 1 – Locate Your Last Purchase Receipt

One of the easiest ways to check your Connecticut Connect Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).

At the bottom of the receipt, you will find the current balance on your card. 

In order to use this method to check your balance, be sure to save all of your recent EBT Card receipts. 

Option 2 – Check Your Connect Card Balance Via Phone

Another option is to check your card balance by calling the Connecticut EBT Card Customer Service phone number at 1-888-328-2666.

Representatives are available to help you retrieve your Connect Card balance 24 hours a day, 7 days a week.

Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready.

You must provide this information to receive your EBT card balance information.

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Option 3 – Check Your Connecticut EBT Card Balance Online

The last option to check your Connecticut EBT Card balance is online. You can find out your EBT Card balance online by using the Connecticut Connect EBT website.

Click here to visit the CT Connect EBT website.

Once you are there, enter your User ID and Password. You must log in to your account to check your EBT balance.

For more help, please refer to the screenshot below.

"Check Your Connecticut EBT Card Balance Online"

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List of Stores That Take EBT Online for Delivery

As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Amazon
  • Dash’s Market
  • FreshDirect
  • Hart’s Local Grocers
  • Hy-Vee, Inc.
  • Safeway
  • ShopRite
  • Wal-Mart Stores, Inc.
  • Wright’s Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, click here.

Connecticut EBT Frequently Asked Questions

Here is a list of the most frequently asked questions about the Connecticut Connect Card.


How much will I get on my EBT card each month?

The amount of benefits you receive on your EBT Card each month is determined by your income and household size.

You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits.

You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Where can’t I use my Connecticut Connect Card?

You cannot use your Connecticut EBT Card at the following locations:

  • Casinos
  • Poker Rooms
  • Card Rooms
  • Smoke & Cannabis Shops
  • Adult Entertainment Businesses
  • Nightclubs/Saloons/Taverns
  • Tattoo & Piercing Shops
  • Spa/Massage Salons
  • Bingo Halls
  • Bail Bonds
  • Racetracks
  • Gun/Ammo Stores
  • Cruise Ships
  • Psychic Readers

Can I have someone else help me shop using my EBT account?

Ask your local Connecticut Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.

In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my Connecticut EBT card in other counties and other states?

Your Connecticut EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Additionally, there are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT Card account?

If your card is lost, stolen or damaged, immediately call the Connecticut EBT Card Customer Service phone number at 1-888-328-2666.

A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.

You can also contact your county Social Services Office or your local DSS caseworker.

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How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

Can I go to a bank teller and withdraw money from my EBT account? 

No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store.

Additionally, bank tellers do not have information or access to EBT accounts.

When is Connecticut EBT Benefits Deposited?

In Connecticut, Food Stamp Benefits are deposited into EBT Card accounts from the 1st to the 3rd day of the month.

When your payment is deposited depends on the first letter your last name.

Please see the schedule below for the day your benefits will be on your card.

If the First Letter of your Last Name is Benefits are deposited on the
A-F 1st of the month
G-N 2nd of the month
O-Z 3rd of the month

Are there any fees for using my Connecticut EBT Card?

There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.

How do I buy food and items with my EBT Card?

Here’s how to use your EBT card to purchase food items:

  • Before you shop, check your last receipt for your Connect Card balance, or call 1-888-328-2666 for your balance.
  • At check-out, swipe your EBT card.
  • Enter your secret PIN on the number pad, then press Enter.
  • Remember, you can only buy eligible food items with your SNAP benefits.
  • Always check your receipt to make sure that the amount on the EBT receipt is the same as the grocery receipt.

How do I Get Cash at the Store (cash benefits only)?

If you are receiving cash benefits and would like to know how to use your Connect Card to get cash-back at the store (pharmacies, grocery stores etc.), see below for instructions.

  • Check your card balance by looking at your receipt, or call 1-888-328-2666.
  • Swipe your card at checkout.
  • Enter your secret PIN on the number pad, then press Enter.
  • Tell the clerk how much money you would like to get back (cashback).
  • Check to make sure the amount on the receipt is the same as the amount of cash you received.

"Connecticut EBT Discounts and Perks"

Connecticut EBT Card Discounts and Savings

Did you know that there are exclusive discounts and freebies available to Connecticut EBT Cardholders? It’s true!

If you are currently receiving food stamps, find out how you can save with your Connect EBT Card.

You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Connecticut EBT card here.

Connecticut EBT Card Account

We hope this article on how to check your Connecticut EBT Card Balance was helpful. If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.

If you have additional questions about the Connecticut Connect Card, please leave those in the comments section below. We are here to help you!

Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.