New Mexico EBT Card Balance – Phone Number and Login
If you have a New Mexico EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your New Mexico EBT Card Balance.
The New Mexico Human Services Department (HSD) is responsible for administering New Mexico Food Stamp benefits. The food stamps program is also referred to as the Supplemental Nutrition Assistance Program (SNAP).
SNAP provides monthly benefits that help low-income households buy the food they need for good health. Food stamps are available to low-income households that meet the federal income eligibility rules.
New Mexico EBT Card
If you are approved for New Mexico Food Assistance, your food stamp benefits will be deposited electronically on a New Mexico EBT Card.
The New Mexico Electronic Benefits Transfer (EBT) Card is similar to a standard ATM or debit card. Food stamp benefits are deposited on your EBT Card on the same day every month. Benefits can be accessed by 8AM the morning after they are posted to your EBT Card account.
Benefits can be used to make approved food purchases at eligible retail locations. Most New Mexico grocery stores accept the New Mexico Food Stamps Card, including farmer’s markets.
For a complete list of EBT approved grocery stores, click here.
Some farmer’s markets even allow you to double your EBT cash, giving you even more for your monthly benefits. Find out more about the New Mexico farmer’s market program, here.
For instructions on how to check the balance on your New Mexico EBT Card, continue reading below.
This Post Will Cover:
- New Mexico EBT Card Balance Check
- Stores that Accept EBT Online
- EBT Card Discounts and Savings
- New Mexico EBT Frequently Asked Questions
How to Check your New Mexico EBT Card Balance
There are three options for checking your New Mexico EBT Card balance. Here they are:
Option 1 – Locate Your Last Purchase Receipt
One of the easiest ways to check your New Mexico EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).
At the bottom of the receipt, you will find the current balance on your card.
In order to use this method to check your balance, be sure to save all of your recent EBT Card receipts.
Option 2 – Check Your Card Balance Via Phone
Another option is to check your card balance by calling the New Mexico EBT Card Customer Service phone number at 1-800-843-8303.
Use the automated system to get your EBT Card balance 24 hours a day, 7 days a week. To speak with a live representative, you can also call 1-800-283-4465. They are available Monday through Friday from 8 a.m. to 4:30 p.m.
Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready. You must provide this information to receive your EBT card balance information.
Option 3 – Check Your New Mexico EBT Card Balance Online
The last option to check your New Mexico EBT Card balance is online. You can find out your EBT Card balance online by using the EBT Edge website.
Once you are on the site, click the “Cardholder Login” link on the left-side of the page. After that, you will be taken to a new page.
Next, enter your User ID and Password in the login section. You must enter your User ID and Password to login to your New Mexico EBT account and check your EBT balance.
For more help, please refer to the screenshot below.
To find out how to use your New Mexico EBT Card online for grocery delivery, keep reading below.
Stores that Accept EBT Online
As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.
The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.
- Dash’s Market
- Hart’s Local Grocers
- Hy-Vee, Inc.
- Wal-Mart Stores, Inc.
- Wright’s Markets, Inc
For more information about how you can use your EBT Card to shop online for delivery, click here.
New Mexico EBT Card Discounts and Savings
Did you know that there are exclusive discounts and freebies available to New Mexico EBT Cardholders? It’s true!
If you are currently receiving food stamps, find out how you can save with your New Mexico EBT Card.
You can qualify for discounted phone service, internet, free museum admission, and even over save over 50% OFF on Amazon Prime! Check out how you can save with your New Mexico EBT card here.
New Mexico EBT Frequently Asked Questions
Here is a list of the most frequently asked questions about the New Mexico EBT Card.
How do I use my New Mexico EBT Card?
To use your EBT Card, swipe or insert your EBT card into the Point-of-Sale (POS) terminal at a retail store or an ATM. After that, you must enter your Personal Identification Number (PIN) and follow the instructions.
How much will I get on my EBT card each month?
The amount of benefits you receive on your EBT Card each month is determined by your income and household size.
You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.
When are my benefits deposited on my New Mexico EBT Card?
Your EBT Card benefits deposited based on the last two digits of your Social Security Number (SSN). To find your scheduled New Mexico EBT Deposit Date, view the schedule below.
|SSN ends in||Benefits available|
|11, 31, 51, 71, 91||1st of the month|
|01, 21, 41, 61, 81||2nd of the month|
|12, 32, 52, 72, 92||3rd of the month|
|02, 22, 42, 62, 82||4th of the month|
|13, 33, 53, 73, 93||5th of the month|
|03, 23, 43, 63, 83||6th of the month|
|14, 34, 54, 74, 94||7th of the month|
|04, 24, 44, 64, 84||8th of the month|
|15, 35, 55, 75, 95||9th of the month|
|05, 25, 45, 65, 85||10th of the month|
|16, 36, 56, 76, 96||11th of the month|
|06, 26, 46, 66, 86||12th of the month|
|17, 37, 57, 77, 97||13th of the month|
|07, 27, 47, 67, 87||14th of the month|
|18, 38, 58, 78, 98||15th of the month|
|08, 28, 48, 68, 88||16th of the month|
|19, 39, 59, 79, 99||17th of the month|
|09, 29, 49, 69, 89||18th of the month|
|10, 30, 50, 70, 90||19th of the month|
|00, 20, 40, 60, 80||20th of the month|
I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?
Yes, SNAP benefits are only for food. However, some people have an EBT card for their cash assistance benefits.
You can use cash assistance benefits to purchase food and non-food items. For information on cash assistance eligibility, contact your local government benefits assistance office.
Where can’t I use my New Mexico EBT Card?
You cannot use your New Mexico EBT Card at the following locations:
- Poker Rooms
- Card Rooms
- Smoke & Cannabis Shops
- Adult Entertainment Businesses
- Tattoo & Piercing Shops
- Spa/Massage Salons
- Bingo Halls
- Bail Bonds
- Gun/Ammo Stores
- Cruise Ships
- Psychic Readers
Can I have someone else help me shop using my EBT account?
Ask your local New Mexico Food Stamps caseworker about setting up an Authorized Representative (AR) for your EBT account. The AR will have a separate card with his or her own account number and PIN.
In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.
Can I use my New Mexico EBT card in other states?
Your New Mexico EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.
Additionally, there are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.
If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?
Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.
What do I do if I suspect someone has stolen benefits from my EBT Card account?
If your EBT card is lost or stolen, immediately call the 24-hour Fidelity Information Services (FIS) Customer Service phone number at 1-800-843-8303. Your card will be immediately cancelled and a replacement card will be ordered.
No one else will be able to use your card once you report it missing. Please verify your current address. If your address is not correct, please call the EBT Help Desk, Monday through Friday at 1-800-283-4465 to update our records.
After you report your card, a replacement card will be mailed to you. Replacement cards will be received within 3-5 business days.
You can also contact your local county HSD caseworker.
How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?
Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.
What items am I allowed to purchase with my EBT card?
For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).
Can I go to a bank teller and withdraw money from my EBT account?
No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store.
Additionally, bank tellers do not have information or access to EBT accounts.
New Mexico EBT Card Account
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If you have additional questions about the New Mexico EBT Card, please leave those in the comments section below. We are here to help you!
Be sure to check out our other articles about EBT Discounts, including How to get 50% OFF Amazon Prime for EBT Cardholders and Medicaid Cardholders, and Lifeline Discounted Phone Program for EBT Cardholders.