Alaska EBT Card Balance – Phone Number and Login

If you have a Alaska EBT Card, there are several ways you can obtain the balance on your card. In this post, we will explain in detail the three ways you can check your Alaska EBT Card Balance.

How to Check your Alaska EBT Card Balance

The Alaska Department of Health and Social Services (DHSS) is responsible for administering Alaska Food Stamp benefits. The food assistance program helps low-income households by providing them with healthy, nutritious food. Households must meet the federal income eligibility rules to receive benefits.

If you are approved for Alaska food assistance, your benefits will be deposited electronically on an EBT (Electronic Benefits Transfer) card. The Alaska EBT Card, also known as the Quest Card is similar to a standard ATM or debit card.

Food stamp benefits are deposited on your EBT Card on the same day every month. Alaska EBT Card benefits can be accessed by 5AM the morning after they are posted to your EBT Card account.

Benefits can be used to make approved food purchases at eligible retail locations. Most Alaska grocery stores accept the Quest Card as payment.

For instructions on how to check the balance on your Alaska EBT Card, keep reading below. 

This Post Will Cover:

  • How to Check Alaska EBT Card Balance
  • List of Stores That Take EBT Online for Delivery
  • Alaska EBT Frequently Asked Questions

How to Check your Alaska EBT Card Balance

There are three options for checking your Alaska QUEST Card balance. Here they are:

Option 1 – Locate Your Last Purchase Receipt

One of the easiest ways to check your Alaska EBT Card balance is to find the most recent purchase receipt or ATM receipt (for TANF recipients only).

At the bottom of the receipt, you will find the current balance on your card.  In order to use this method to check your balance, be sure to save all of your recent Quest Card receipts. 

Option 2 – Check Your Alaska EBT Card Balance Via Phone

Another option is to check your card balance by calling the Alaska Quest Card Customer Service phone number toll-free at 1-888-997-8111 (AlaskaRELAY 1-800-770-8973). Representatives are available to help you retrieve your EBT Quest Card balance 24 hours a day, 7 days a week.

Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number (SSN) ready. You must provide this information to receive your EBT Card balance information. 

Option 3 – Check Your Alaska EBT Card Balance Online

The last option to check your Alaska EBT Card balance is online. You can find out your EBT Card balance online by using the Alaska Quest Card website at EBT Edge. Once you are on the EBT Edge website, click Cardholder Login and enter your User ID and Password. You must log into your account to check your EBT balance.

For more help, please refer to the screenshot below.

Alaska EBT Edge

If this is your first time logging in, you must first create an account. Click here to create your Alaska EBT Cardholder Online Account. Be sure to fill out all the requested information.

Alaska EBT Card Surcharge Free ATMs

If you are a Alaska EBT Cardholder and receiving cash assistance, you can access your benefits at ATMs in California. You can use eligible ATMs to check your Alaska EBT Card balance or view your transaction history.

Many eligible EBT ATMs have surcharge fees for using them. For a complete list of all the Alaska EBT ATMs that do not have surcharge fees, click here.

List of Stores That Take EBT Online for Delivery

As you may be aware, the United States Department of Agriculture (USDA) has started a pilot program (Online Purchasing Pilot) to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Amazon
  • Dash’s Market
  • FreshDirect
  • Hart’s Local Grocers
  • Hy-Vee, Inc.
  • Safeway
  • ShopRite
  • Wal-Mart Stores, Inc.
  • Wright’s Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, click here.

Alaska EBT Frequently Asked Questions

Here is a list of the most frequently asked questions about the Alaska EBT Card.

"EBT Frequently Asked Questions"

 

How much will I get on my EBT card each month?

The amount of benefits you receive on your EBT Card each month is determined by your income and household size. You can use the Maximum Monthly SNAP Amount Chart to find out the highest amount of benefits you can receive each month.

I have seen people purchase non-food items with an EBT card. I thought SNAP was only for food?

Yes, SNAP benefits are only for food. However, some people have an EBT card for their TANF (cash assistance) benefits. You can use TANF benefits to purchase food and non-food items. For information on TANF eligibility, contact your local government benefits assistance office.

Where can’t I use my Alaska EBT Card?

You cannot use your Alaska EBT Card at the following locations:

  • Casinos
  • Poker Rooms
  • Card Rooms
  • Smoke Shops
  • Adult Entertainment Businesses
  • Nightclubs/Saloons/Taverns
  • Tattoo & Piercing Shops
  • Spa/Massage Salons
  • Bingo Halls
  • Bail Bonds
  • Racetracks
  • Gun/Ammo Stores
  • Cruise Ships
  • Psychic Readers

Can I have someone else help me shop using my EBT account?

Ask your local Alaska Food Stamps caseworker about setting up an Authorized Representative (AR). The AR will have a separate card with his or her own account number and PIN.

In addition, the EBT system is able to track which card is used at any time. The AR will have access to your entire benefit account.

Can I use my Alaska EBT card in other counties and other states?

Your Alaska EBT card will work at any store or ATM that accepts EBT Cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Additionally, there are no rules against using your EBT card outside of your state of residence. However, you are required to report any address change to your local county public assistance office.

If I don’t use all of the benefits I received this month, will these benefits still be available to me next month?

Yes, benefits that are not used in the month issued will stay in the EBT account. You may use these benefits in the following months.

What do I do if I suspect someone has stolen benefits from my EBT Card account?

If your card is lost, stolen or damaged, immediately call the Alaska EBT Card Customer Service phone number at 1-888-997-8111.

A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.

You can also contact your county Social Services Agency or your local DHSS caseworker. To find a DHSS location near you, click here.

How do I report a store or person that I think is misusing food or cash benefits (committing fraud)?

Misusing benefits on purpose is a federal crime. If you misuse benefits, your benefits can be taken away. To report a store or person misusing benefits, click here.

What items am I allowed to purchase with my EBT card?

For information on items that you are allowed to purchase with EBT food benefits, click here. Cash aid may be used to purchase anything that can be legally purchased with currency (cash).

Can I go to a bank teller and withdraw money from my EBT account? 

No, you may only withdraw money from an ATM or through a cash-back/cash-only withdrawal at a participating store. Additionally, bank tellers do not have information or access to EBT accounts.

Are there any fees for using my Alaska EBT Card?

There is never a charge for using your card to buy food. However, any Bank surcharges (if any) for using cash machines will be taken from your account.

How do I buy food and items with my EBT Card?

Here’s how to use your EBT Card to purchase food items:

  1. Swipe your card at the store’s payment machine.
  2. Then select “EBT” from the card options.
  3. Next, enter your 4-digit PIN.
  4. Complete the transaction and take your receipt – it will show your current EBT Card balance at the bottom.

 

Alaska EBT Card Discounts and Savings

Did you know that there are exclusive discounts and freebies available to Alaska EBT Cardholders? It’s true! If you are currently receiving food stamp, find out how you can save with your Alaska EBT Card.

You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Alaska EBT card here.

Alaska EBT Card Account

We hope this article on how to check your Alaska EBT Card Balance was helpful. If so, we encourage you to share this article with anyone who may also find it helpful by using the “Share this” button below.

If you have additional questions about the Alaska EBT Card, please leave those in the comments section below. We are here to help you!

If you are interested in applying for food assistance in Alaska, you can find out more information on eligibility and the online Alaska SNAP application here.

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