Skip to Content Login Help

This post is about Login help. If you currently have a Missouri account and are having trouble logging in, or do not know how to login to the account you previously created, this post will provide you the information you need to get into your account.

If you do not have a account, see our post here to create one.

" Login"

This post will cover:

  • Account Features of
  • Login Help
  • Retrieve Username and Password
  • Missouri Food Stamps FAQs Account Features

A Missouri account allows you to be able to perform the following tasks:

    • Apply for benefits
    • Check the status of your application
    • Renew your benefits
    • Report changes to your case
    • View notices
    • Upload documents Login Help

Here are the steps you need to take to log in to your account.

Step 1 – Visit website

The first step you have to take is to visit the Missouri MyDSS website. Click here to be taken there.

Step 2 – Enter login information

Next, enter your username and password and click on “Sign In” as shown below:

If you don’t remember your username or password, see below for help on how to retrieve them.

"How to Login to Mydss Missouri Account"

Step 3 – View Account

If you entered the correct information (Username and Password), you will be taken to your account page as shown below.

There, you can do the following:

  • Apply for Benefits (Food stamps, Child Care Subsidy, MO HealthNet, and Temporary Assistance Cash Benefits).
  • Check the status of an application
  • Complete a saved application
  • Report Changes to your account
  • Manage your benefits

"Mydss Account Login - Success"

Retrieve Username, Password and Secret Word

If you don’t remember your username, password, or secret word, follow the instructions below to retrieve them.

First, click on the “Problems with Sign-In: Click here” link as shown below.

"How to Login to Mydss Missouri Account - forgot username and password"

You will then be presented with three choices regarding which information you are trying to retrieve.

We will now walk you through how to retrieve each information (username, password, or secret word) if you have forgotten.

"Mydss Missouri login - forgot username and password"

Retrieve Username

If you don’t remember your account Username, check the circle “I forgot my username” and click continue.

You will be taken to a page like the one below where you will be asked the following information in order to retrieve your User ID:

  • Email Address

After you have entered the information required, click “Continue” to retrieve your User ID.

"Mydss Missouri login - forgot username"

Retrieve Password

If you don’t remember your account password, check the circle “I forgot my password” and click continue.

You will be taken to a page like the one below where you will be asked the following information in order to retrieve your password:

    • Username

After you have entered the information required, click “Continue” to retrieve your password.

"Mydss Missouri login - forgot password"

Retrieve Secret Word

If you don’t remember the secret word to your account, check the circle “I forgot my secret word” and click continue.

You will be taken to a page like the one below where you will be asked the following information in order to retrieve your secret word:

    • Username
    • Password

After you have entered your username and password, click “Continue” to retrieve your secret word.

"Mydss Missouri login - forgot secret word"

Missouri Food Stamps FAQ

Here are the most frequently asked questions about SNAP/Food stamps benefits in Missouri.

I need help with Account

The video below from MyDSS does an excellent job of walking you through the system.

We recommend you watch it for more tips on how to navigate your way around the website and apply for benefits or manage your current benefits.

In addition, you can also call the Family Support Division Information phone number at 1-855-373-4636 for help with any questions regarding the MyDSS system.

Am I eligible for Missouri Food Stamps?

To be eligible for Food Stamp benefits in Missouri, you must meet certain eligibility requirements, including an asset and income limit (as described below).

For more on food stamps eligibility requirements and how to determine if you qualify, click here.

What is the Income Limit for Missouri Food Stamps?

As mentioned above, in order to be approved for SNAP benefits in Missouri, you have to meet the income limits: gross income and net income.

Gross income is your total income, before taxes or any deductions.

Net income is determined by subtracting certain allowable deductions from the gross income.

Below is the Missouri food stamps income limit table.

Household Size Gross monthly income
(130 percent of poverty)
Net monthly income
(100 percent of poverty)
1 $1,354 $1,041
2 $1,832 $1,410
3 $2,311 $1,778
4 $2,790 $2,146
5 $3,269 $2,515
6 $3,748 $2,883
7 $4,227 $3,251
8 $4,705 $3,620
Each additional member ➕ $479 ➕ $369

Households with members who are elderly or disabled, as well as households that pass the gross income test, must also pass a net test to qualify.

Elderly households are those which contain members age 60 or older.

Disabled members are those who receive disability payments, such as Supplemental Security Income (SSI), veteran’s disability, or Medicaid as a blind or disabled individual.

How can I apply for Food Stamp benefits in Missouri?

There are three ways you can apply for food stamps in Missouri:

Option 1 – Online

To apply online, visit the myDSS website here.

Option 2 – In-person

You can also apply in person at your local Family Support Division (FSD) Resource Center. To find an FSD office near you, click here.

Option 3 – By Phone

Finally, you can also call the FSD Customer Support line at 1-855-373-4636) and ask them to send you an application.

You can also click here to print the application and fill it out.

Once completed, you can mail, fax, or drop off your application to your local FSD Resource Center.

Where can I get help for my family while I am waiting on approval for Food Stamp benefits?

There is help while you wait for your food stamps application to be approved.

If you need immediate assistance, you can contact United Way 211 by dialing 2-1-1 on a landline telephone or 800-427-4626 from a mobile phone.

They will be able to provide you with a list of food pantries and other community services in your area.

However, you may also search for food panty locations in your area. To do so, click here.

How long does it take to get Food Stamp benefits?

You will typically know if you are eligible for Food Stamp benefits within 30 days.

In some emergency cases, you can get Food Stamp benefits in seven days or less.

To be eligible for emergency food stamps, you must meet the guidelines outlined in Section 2 of the Missouri food stamps application (Section 2 – Key Questions for faster service).

Click here to see a copy of the application form.

What is a Food Stamp mid-certification review?

If you are approved for Food Stamp benefits, you may be required to complete a 6 or 12-month review.

The Family Support Division will send you a letter with instructions on when you have to complete this review.

You will have to complete the review on time to continue to receive benefits if you are deemed eligible for continued benefits.

When are Missouri Food Stamp benefits available?

Once you are approved for benefits, your food stamps allocation will be loaded each month on a Missouri Electronic Benefits Transfer (EBT) card.

The date your benefits will be loaded on your EBT card is based on your date of birth and the first letter of your last name.

Here are the Missouri food stamps deposit dates:

Payee First Letter of Last Name Monthly Availability Date
L-Z 2
L-Z 4
L-Z 6
L-Z 9
JUN A-K 10
L-Z 11
JUL A-K 12
L-Z 13
AUG A-K 14
L-Z 15
L-Z 17
OCT A-K 18
L-Z 19
NOV A-K 20
L-Z 21
DEC A-Z 22

Can I use Missouri EBT Card in other States?

Yes, you can use Missouri Food Stamp benefits in any other state.

In addition, you can use Food Stamp benefits you received from another state in Missouri.

However, if you move out of the state of Missouri, you must notify FSD so that your benefits can be discontinued. You can apply for food stamps benefits in your new state. Login Summary

We hope this article has been helpful in providing you the information you need to login to your account.

If you have additional questions about the system or Missouri food stamps, you can ask us in the comments section below.

Check out how you can save even more with your Missouri EBT Card. Did you know your Missouri EBT Card can get you discounts and freebies including deals on Amazon Prime and phone service?! Check out the Missouri EBT Card Discounts here.

Also, be sure to check out our other articles about Missouri Food Stamps and EBT, including:

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.



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