My Maine Connection Login Help

Are you trying to access your benefits through the My Maine Connection online portal, but are having trouble logging in? We can help. In this article, we will walk you through the steps to successfully complete the My Maine Connection login.

If you are new to the Maine online benefits portal, My Maine Connection is the website used to apply and manage your public assistance benefits.

In this article, we will cover:

  • My Maine Connection Account Information
  • Benefits of Maine Connection Account
  • How to Login My Maine Connection Account
  • Reset your My Maine Connection Password
  • My Maine Connection Frequently Asked Questions

For help logging in your Maine Connection account including step-by-step instructions, continue reading below.

How to login My Maine Connection Online Account

My Maine Connection Account

Maine’s online benefits portal, My Maine Connection is managed by the Maine Department of Health and Human Services (DHHS). The online application provides Maine residents with access to various government assistance programs, including:

  • Nutrition Assistance (SNAP) or Food Stamps
  • Healthcare Benefits (Medicaid)
  • Cash Assistance
  • Maine’s Child Care Subsidy

These programs help low-income individuals and households in Maine improve their quality of life.

Benefits of My Maine Connection Online Account

A My Maine Connection account safe, secure, and provides Maine residents with access to benefits 24 hours a days, 7 days a week.

The My Maine Connection website at can be used to:

  • See if you are eligible for benefits
  • Apply for benefits online
  • Check the status of an application
  • View information on your benefits case
  • Recertification – submit a benefits renewal
  • Submit changes to your benefits
  • View your benefits history for the past 12 months

To find out how to login your My Maine Connection account, continue reading below. We will also walk you through the steps of what to do if you forgot your Maine Connection Username or Password.

My Maine Connection Login Help

My Maine Connection Login Instructions

If you are trying to login to your My Maine Connection online account, follow the step-by-step instructions below.

Step 1 – Visit the My Maine Connection Website

The first step when beginning the login process is to visit the My Maine Connection website. Click here to access the website.

Once on the page, locate the login section on the right-side of the page.

Step 2 – Enter your Username & Password

Next, enter your My Main Connection Username and Password. Click the “Sign In” button to be logged into your account.

For help, see the screenshot below.

My Main Connection Login


Forgot your Password? Follow the instructions below for help with your My Maine Connection login information.

How to reset My Maine Connection Password

If you have also forgotten your Maine Connection Password and cannot login your account, follow the instructions below.

To reset your My Maine Connection Password:

Step 1 – Visit the My Maine Connection Login Page

When trying to recover your My Maine Connection Username, the first thing you need to do is go to the online portal. To be taken to the My Maine Connection website, click here.

Step 2 – Click the Forgot Password Link

In the Login section, click the link that says, “Forgot your Password?” After clicking the link, you will be taken to a new page.

My Maine Connection Password

Step 3 – Enter your Maine Connection Username

Next, enter your My Maine Connection Username, then click the “Continue” button. You must provide your Maine Connection Username in order to change your password and gain access to your account.

Reset My Maine Connection Password

Step 4 – Check your Email

After clicking submit, an email will be sent to the address on file. This email contains a link to reset your password. Proceed by logging in your email and clicking the password reset link.

Step 5 – Create a new Password

Once you click the link in your email, you will be taken to a page where you can create your new NJOneApp account password.

Your password must be 8-15 characters and have at least one letter and number. No special characters or spaces are allowed.

Congratulations! You have now successfully reset your My Maine Connection account password. Use this information to login to your online account and access your benefits.

Forgot your My Maine Connection Username? 

Contact My Maine Connection customer service using the information provided below.

Maine SNAP EBT Customer Service

If you need additional help with your Maine online food stamps account, please contact the My Maine Connection Help Desk. You can contact the Help Desk by calling their customer service phone number at 1-855-797-4357.

Additionally, TTY users can call Maine relay 711 (TTY) for assistance. Customer Service is available to help you Monday through Friday from 8am to 4:30pm.

You can also send a request to the Maine DHHS via email. To do so, complete the Request Assistance Form here.

Maine Food Stamps Online Application for Benefits

Watch this video to get help applying for Maine SNAP, Medicaid, and Cash Assistance benefits:

My Maine Connection FAQs

Get answers to some of our most popular questions about the My Maine Connection account.

How soon will I get Maine food stamp benefits?

You will receive a decision regarding your Maine SNAP application within 30 days from the date you submit your application. If you need help sooner, check to see if you qualify for to receive emergency food stamp benefits.

If eligible, you can receive immediate benefits within 7 days.

How can I get urgent help with food assistance?

If you are faced with an emergency and need immediate help with food, you may be eligible to get SNAP benefits within 7 days from the day your application is submitted.

To qualify for emergency help, you must have valid identification, plus:

  • Proof that your monthly income, cash, and bank accounts are less than your rent or mortgage plus your utility costs, or
  • Your monthly income is less than $150 and your cash and bank accounts are not more than $100, or
  • At least one person in your household is a migrant farm worker and your cash and bank accounts are not more than $100.

Can I get SNAP benefits if I don’t have kids?

Yes, you can still qualify for food stamp benefits if you do not have any children or children living in your household.

How do I check my Maine EBT Card balance?

You can check your Maine SNAP EBT Card balance by phone or online 24/7. To check your Maine EBT Card balance online, visit the Maine Pine Tree Card website. After that, enter your User ID and Password to login and check your Maine SNAP EBT balance.

You can also check your Maine food stamp balance by calling the toll-free customer service phone number at 1-800-477-7428. For more help completing your Maine EBT Card balance check, check out our article here.

Please have your Maine EBT Card Number and PIN ready – you will need to enter this information to get your balance.

Maine Connection Account Summary

We hope this post on how to complete My Maine Connection login was helpful. If you have additional questions about your Maine online food stamps account, please let us know in the comments section below. We are here to help!

If you’re a Maine EBT Cardholder, be sure to check out how you can save even more with your Maine EBT Card! Did you know your EBT Card qualifies you for some amazing discounts including 50% OFF Amazon Prime?! Check out the Maine EBT Card Discounts here.