Skip to Content Login Help

This post is about Login help. If you currently have a Gateway account and are having trouble logging in, or do not know how to login to the account you previously created, this post will provide you the information you need to get into your account. If you do not have a Georgia Gateway account, see our post here to create one.

This post will cover:

  • Account Features
  • Login Help
  • Retrieve Username and Password Account Features

A Georgia Gateway account allows you to be able to perform the following tasks:

    • Apply for benefits
    • Check your benefits
    • Renew your benefits
    • Report changes to your case
    • View notices
    • Upload documents Login Help

Here are the steps you need to take to login to your GA Gateway account.

Step 1 – Visit the Gateway Website

The first step to login into your GA gateway account is to visit the Gateway website. Click here to be taken there. Once there, enter your username and password and click on “Login” as shown below:

If you don’t remember your username or password, see below for help on how to retrieve them.

" Login Help"

If you successfully entered your username and password, you will be taken to a page to accept the “Confidentiality Agreement” as shown below.

" Login Help - 1"

You will then be taken to the page below where you will be able to perform the following tasks:

  1. Start an Application for Benefits – like Food Stamps (SNAP), Medicaid, PeachCare for Kids, Child Care, WIC (Women, Infants, and Children), TANF (Temporary Assistance for Needy Families).
  2. If you are currently receiving benefits, select the link to link your account so that you can report changes, view your benefit information, or renew your benefit.
  3. Get link to make a PeachCare for Kids Insurance payment.

" Login Help - 3"

If you already have an account, you can check your benefits information online, renew your recertify your benefits, report any changes to your case, view notices for your account and upload any requested documents.

Retrieve Username and Reset Password

" Forgot User ID and Password"

Retrieve Username and Password

If you don’t remember your user name or password, follow the instructions below to retrieve them.

Forgot User ID

If you don’t remember your account User ID, click on the “Forgot User ID?” link. You will be taken to a page like the one below where you will be asked the following information in order get your User ID:

  • First and Last Name
  • Date of Birth
  • Social Security Number
  • Client ID

After you have entered the information required, click “Continue” to retrieve your User ID.

" Forgot User ID"

Forgot Password

If you don’t remember your Gateway account password, click on the “Forgot your password?” link. You will be taken to a page like the one below where you will be asked the following information in order to reset your password:

First, you will have to enter your User ID. Then you will have to provide answers to two secret questions. These are a part of the questions you picked when you set up your account.

" Forgot Password"

If you are successful in answering the questions, you will see a page like the one below where you can reset your password.

" Forgot Password - 2"If you have any questions or comments about account, you can ask us in the comments section below.

If you found this post on login helpful, please help us get the word out by sharing it using the “Share this” button below.

Kwame Kuadey

Kwame Kuadey writes about personal finance and the social safety net. His career started in banking but he caught the entrepreneurial bug and has spent the last decade building successful businesses, including an Inc. 500 Company. Kwame believes everyone has the power to improve their quality of life by seeking knowledge and taking action. In 2012, Kwame founded Empower Media to help low-income households improve their financial situation. His expertise is in topics relevant to low-income households, including government benefits and assistance, banking products, access to credit, plus tools & resources to help reduce income volatility and build wealth. Kwame has been featured in The Wall Street Journal, Forbes, Entrepreneur, Inc. Magazine, Washington Post, ABC, and NPR.



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